We provide functional support services and maintenance solutions following ITIL ITSM guidelines. Our services encompass the resolution of critical functional issues, the development of supplementary system functionalities, and system upgrades. Whether you require SAP enterprise support services or remote support, whether your goal is to modernize core systems, enhance processes, or drive digital innovation, our SAP support services are committed to delivering excellence throughout our partnership.
SAP Support is a comprehensive service encompassing the configuration, assistance, and upkeep of the entire SAP software integrated into the existing IT infrastructure.
Our value preposition for SAP support service?
The fastest-growing companies often face the need to expand rapidly, leading to increased demand for additional SAP services. To attain both operational and strategic objectives, it becomes imperative for them to offer a robust technology stack, dependable technical support, ongoing knowledge management, and demonstrable cost-effectiveness. Let's explore the reasons why harnessing SAP support services is pivotal for businesses in this context.
Convenience and availability
The Support team operates in multiple time zones, providing assistance at any hour. Whenever there are problems with SAP system processes, their specialized experts are on hand to resolve the issues promptly.
Extensive knowledge & proven approach
The SAP Support service encompasses the complete SAP technology stack, both standard and customized support processes, and a variety of scenarios. You have the flexibility to select the elements that align with your specific business requirements.
The adaptability and seamless integration capabilities of SAP solutions set them apart. They enable you to execute various business functions within a single system, eliminating the need to invest in maintaining multiple platforms. Additionally, this approach saves both time and resources when it comes to data collection, analysis, and processing.
Enhanced business performance
Technology enables businesses to access real-time data from various sources. SAP allows you to seamlessly integrate, store, and process this data within a single platform, ensuring streamlined system operations. This approach reduces the time and resources expended on these tasks and provides a comprehensive overview of your business performance.
The primary objective of SAP support services is to ensure the seamless operation of the system and equip it to adapt to potential future changes.
Our team of SAP support specialists remains available to assist you 24/7, ensuring continuous system reliability.
Your SAP solutions are in expert hands to ensure their efficient operation and performance.
Presently, the Hype Studio team comprises more than 100 certified SAP experts, each equipped with extensive experience in providing support for SAP solutions. We extend our support to various SAP products, including Financial and Accounting, Customer Relationship Management, Production Planning, Extended Warehouse Management, Yard Logistics, and many others.
Standard Support Package
€ 70 .00/ hour
- Evaluation of the current system's performance
- Restoring a customer's SAP system
- Proficient assistance during the deployment of SAP systems
- 24/7 assistance for resolving unforeseen issues
- Sustaining the roles and authorization framework
- Database management
- Landscape backup
- System monitoring
Enterprise Support Package
€ 100 .00/ hour
- Managing the integration of all solutions throughout their entire life cycles.
- The strategy for developing customer SAP systems.
- A comprehensive quality management methodology for the entire SAP system landscape, encompassing diverse technology platforms and applications.
- A robust underpinning for an enterprise service-oriented architecture (SOA).
- Management of the innovation and integration processes.
- Supporting core business process